Terms of Service
Effective date: October 30, 2026 · Last updated: October 30, 2026
Operated by Softbuildsapps LLC, 556 N Starcrest Dr, Salt Lake City, UT 84116
These documents are provided in English, and the English version controls. · Tài liệu này được cung cấp bằng tiếng Anh; phiên bản tiếng Anh là bản có giá trị pháp lý. · Estos documentos se proporcionan en inglés; la versión en inglés es la que rige.
These Terms of Service ("Terms") govern your use of tapcardsusa.com and the products and services sold by Softbuildsapps LLC, doing business as TapCards USA ("TapCards", "we", "us"), of 556 N Starcrest Dr, Salt Lake City, UT 84116. By using the site, placing an order, or using a customer dashboard, you agree to these Terms.
1. What we sell
TapCards sells NFC tap-to-review cards and a related online dashboard:
- Starter - one NFC tap card, $29 one-time.
- Business 5-pack - five NFC tap cards, $99 one-time.
- Dashboard Pro - a subscription at $19 per month per location that provides live tap analytics, 30-day trend charts, per-card performance, a busy-hours heatmap, and card health alerts for your cards.
- Dashboard Pro Plus - a subscription at $39 per month per location with everything in Dashboard Pro, plus a Review Scoreboard (your Google rating and review count, tracked weekly), a daily watchdog check of your review link, a weekly report, and a per-card leaderboard.
Each card is programmed with a managed link that opens your review page when a customer taps their phone to the card. You can change the destination link from your dashboard without reprogramming the physical card.
2. Orders and payment
Payments are processed by Stripe. We do not receive or store your full payment card number. An order is confirmed when payment succeeds; you will receive a receipt from Stripe by email. Prices are in US dollars and may change at any time for future orders. If an order cannot be fulfilled, we will refund it in full to the original payment method.
3. Shipping
Physical cards are shipped under our Shipping and Returns Policy, which is part of these Terms.
4. Dashboard accounts
Each business gets a private dashboard login (a business ID and a login token, or a personal login link). You are responsible for keeping your login token and link confidential and for activity under your account. Tell us promptly at info@tapcardsusa.com if you believe your login has been compromised; we can issue a new token at any time. We may suspend an account that violates these Terms.
5. Dashboard Pro subscription
- Dashboard Pro is billed monthly in advance at $19 per location (or $190 per year paid up front) and Dashboard Pro Plus at $39 per location (or $390 per year paid up front); both renew automatically until cancelled.
- You can cancel at any time from your dashboard billing portal or by emailing us. Cancellation stops future renewals; we do not refund partial months.
- If a payment fails, we will notify you through the dashboard and may suspend Pro features until payment is resolved.
- Your physical cards keep working if your subscription ends; Pro controls the analytics dashboard and managed features, not the card hardware you bought.
6. Acceptable use and review integrity
TapCards is a tool for making it easy for genuine customers to leave reviews. You agree that you will not:
- Offer money, discounts, gifts, or any incentive in exchange for a review.
- Selectively direct only happy customers to public review sites while steering unhappy customers elsewhere ("review gating").
- Use the cards or dashboard in a way that violates Google or any review platform policy, FTC guidance, or applicable law.
- Attempt to access another business account, disrupt the service, or misuse tap data.
You are responsible for the review link you configure and for how you present the cards to your customers. We may suspend service for accounts that misuse the platform in these ways.
7. Intellectual property
The TapCards USA name, site, and software belong to Softbuildsapps LLC. Your business name, logos, and review content belong to you. Buying a card gives you ownership of that physical card and a license to use the managed link and dashboard while your account is in good standing.
8. Warranty disclaimer
The service is provided "as is". We work to keep the redirect service and dashboard running reliably, but we do not guarantee uninterrupted availability, a specific number of reviews, any change in your ratings, or any business outcome. Review platforms control their own pages and policies, which can change at any time.
9. Limitation of liability
To the maximum extent allowed by law, Softbuildsapps LLC's total liability for any claim arising from your use of TapCards is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or changes to your review ratings.
10. Governing law
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules, and any dispute will be handled in the state or federal courts located in Utah.
11. Changes to these Terms
We may update these Terms from time to time. The version on this page is the current one, and continued use of the service after an update means you accept it.
12. Contact
Softbuildsapps LLC, doing business as TapCards USA, 556 N Starcrest Dr, Salt Lake City, UT 84116 - info@tapcardsusa.com